From same-day forms shipping to E&O insurance to office equipment at special discounts, these are the key services Agent Partners need most for day-to-day success and operating efficiency. For more information about our Support Services, please email or call us, toll-free, at 1-866-810-1212.
Agency Service Center (ASC)
LandAmerica's Agency Service Center gives Agent Partners a single, central source for forms, premium processing, and policy retrieval by a dedicated staff. Copies of most prior policies can be retrieved within four hours, and forms ordered before 2 PM ET — as well as rush orders — are shipped the same day. For maximum flexibility, options for sending in net premiums include paper policy copies, fee reports, and — to save time and shipping — electronic file submission.
AgentXtraNet®
With the enhanced electronic connectivity of AgentXtraNet, Agent Partners nationwide have free 24/7 online access to a full suite of high-quality services — news and notes, tips and techniques, and quick links to features such as Back Title Search, Closing Letter Generator, and Agent Discounts. AgentXtraNet is at your service, a click away, anytime!
Background Check Services
Agent Partners will enjoy the security of knowing their potential employees are of the highest quality and that their actual skills and experience will live up to their pre-employment promise. Agent Partners will be able to access this valuable service at a highly competitive rate.
Discounts on Products and Services
Thanks to LandAmerica national vendor agreements, Agent Partners can take advantage of very attractive pre-negotiated discounts for substantial savings. Special pricing from these well-known suppliers helps our Agent Partners enhance their operating efficiency and recruiting power at the same time they're improving their bottom line. Offerings include:
- Car Rental
- Check Printing
- Computer Equipment
- Copiers
- Express Mail
- Fax Machines
- Mail Systems
- Office Supplies
- Printing of Forms and Stationery
- Wholesale Clubs
Errors & Omissions (E&O) Insurance
E&O insurance is a necessary — and expensive — part of doing business. Our Agent Partners have access to coverage at cost from several of the country's largest E&O providers, with options that include instant application downloads and payment plans that allow them to spread the cost of coverage over a nine-month period. Our preferred providers include CalSurance, Title Industry Assurance Company (TIAC), TitlePac, and Flag Insurance Services.
Fraud Detection Program
This free training program teaches valuable and readily applicable tools to effectively identify fraud, understand the most pervasive mortgage fraud schemes, and reduce fraud risks. Agent Partners who take this interactive, internet-based course will be better prepared to reduce the occurrence and expense of costly fraud-related claims, as well as potentially being eligible for a cash award upon identification and prevention of a fraudulent transaction.
LandAmerica University for Agents
LandAmerica provides Land Title Institute courses designed for instruction on the title industry and Continuing Education courses to fulfill Continuing Education requirements for the Department of Insurance in selected states. It's an exceptional opportunity available 24/7 for Agent Partners to get the training they need to stay ahead.
Marketing Services
In today's competitive real estate arena, Agent Partners need to take advantage of every opportunity to market their business. Our Marketing Services give Agent Partners the tools and materials they need to meet the needs of an ever-changing marketplace with professionally created marketing materials at an affordable price. Increase your reach to emerging markets and educate your customers with translated LandAmerica brochures and materials in various languages. Create lead generation and referrals for you and your clients with our easy-to-use website. Order brochures, folders, labels, promotional items, print advertising, direct mail campaigns, and multi-lingual marketing material through our secure, web-based system, available 24 hours a day, 7 days a week. How's that for real marketing power?
Multi-Lingual Language Services
With Multi-Lingual Language Services, LandAmerica offers, via preferred providers, custom document translation services for an Agent Partner’s materials and a free online translation tool. These services represent LandAmerica’s ongoing effort to support Agent Partners focused on attracting and providing title/closing services to limited and non-English-speaking consumers.
Multi-State Licensing
For Agent Partners expanding into three or more states, our dedicated National Agency Team offers one-stop licensing and appointment information, as well as information about any "doing business" requirements in the new states. National Agency counsel is also available to provide underwriting and claims assistance, and information — including local agent listings and state rates — is available online. Just one more way LandAmerica makes it easier than ever for successful Agent Partners to keep right on growing.
National Call Center
To expedite Agent Partners' calls for contact information and answer general agency questions, LandAmerica provides a special toll-free number that's answered by live, agent-focused representatives from 8 AM to 8 PM ET — an additional, personal point of contact that makes it a little bit easier for Agent Partners to stay in touch (and get answers) during business hours.
Recruiting Services
Employment Resources in Richmond provides a full-service, full-time recruiter to focus on the hiring needs of Agent Partners. Cost-effective recruiting is available for a wide range of positions, including full- and part-time, exempt and non-exempt.
Temporary Employment Services
LandAmerica offers highly discounted rates on clerical and administrative temporary employment services using LandAmerica’s preferred vendor program.
U.S. Patriot Act Name Search Services
The U.S. Patriot Act Name Search allows Agent Partners the ability to quickly and accurately view the U.S. Treasury Department's Office of Foreign Assets Control "Specifically Designated Nationals" list of approximately 100,000 people blocked from participating in any transaction or dealing in property or interests in our country. This service identifies people identified to have committed, or to pose a significant risk of committing, acts of terrorism.