From same-day forms shipping to E&O insurance to office equipment at special discounts, these are the key services Agent Partners need most for day-to-day success and operating efficiency. For more information about our Support Services, please email or call us, toll-free, at 1-866-810-1212.
Agency Service Center (ASC)
LandAmerica's Agency Service Center gives Agent Partners a single, central source for forms, premium processing, and policy retrieval by a dedicated staff. Copies of most prior policies can be retrieved within four hours, and forms ordered before 2 PM ET — as well as rush orders — are shipped the same day. For maximum flexibility, options for sending in net premiums include paper policy copies, fee reports, and — to save time and shipping — electronic file submission.
AgentXtraNet®
With the enhanced electronic connectivity of AgentXtraNet, Agent Partners nationwide have free 24/7 online access to a full suite of high-quality services — news and notes, tips and techniques, and quick links to features such as Back Title Search, Closing Letter Generator, and Agent Discounts. AgentXtraNet is at your service, a click away, anytime!
Background Check Services
Agent Partners will enjoy the security of knowing their potential employees are of the highest quality and that their actual skills and experience will live up to their pre-employment promise. Agent Partners will be able to access this valuable service at a highly competitive rate.
Errors & Omissions (E&O) Insurance
E&O insurance is a necessary — and expensive — part of doing business. Our Agent Partners have access to coverage from several of the country's largest E&O providers. Our preferred providers include Title Industry Assurance Company (TIAC), TitlePac, and Flag Insurance Services.
LandAmerica University for Agents
LandAmerica provides Land Title Institute courses designed for instruction on the title industry and Continuing Education courses to fulfill Continuing Education requirements for the Department of Insurance in selected states. It's an exceptional opportunity available 24/7 for Agent Partners to get the training they need to stay ahead.
Marketing Services
In today's competitive real estate arena, Agent Partners need to take advantage of every opportunity to market their business. Our Marketing Services give Agent Partners the tools and materials they need to meet the needs of an ever-changing marketplace with professionally created marketing materials at an affordable price. Increase your reach to emerging markets and educate your customers with translated LandAmerica brochures and materials in various languages. Create lead generation and referrals for you and your clients with our easy-to-use website. Order brochures, folders, labels, promotional items, print advertising, direct mail campaigns, and multi-lingual marketing material through our secure, web-based system, available 24 hours a day, 7 days a week. How's that for real marketing power?
Multi-Lingual Language Services
With Multi-Lingual Language Services, LandAmerica offers, via preferred providers, translation services for Agent Partners. These services represent LandAmerica’s ongoing effort to support Agent Partners focused on attracting and providing title/closing services to limited and non-English-speaking consumers.
National Call Center
To expedite Agent Partners' calls for contact information and answer general agency questions, LandAmerica provides a special toll-free number that's answered by live, agent-focused representatives from 8 AM to 8 PM ET — an additional, personal point of contact that makes it a little bit easier for Agent Partners to stay in touch (and get answers) during business hours.
U.S. Patriot Act Name Search Services
The U.S. Patriot Act Name Search allows Agent Partners the ability to quickly and accurately view the U.S. Treasury Department's Office of Foreign Assets Control "Specifically Designated Nationals" list of approximately 100,000 people blocked from participating in any transaction or dealing in property or interests in our country. This service identifies people identified to have committed, or to pose a significant risk of committing, acts of terrorism.